They may be related to your problem, but here are everyone who has purchase this product.įirst, I can say I can transfer VHS tapes to PC (Windows 10) with some success if I decide to export the file types to MP4 using TV Signal input. I've had a number of support tickets into both Diamond Multimedia (VC500) and Cyberlink (PowerDirector) to resolve a number of my issuses. I've had major issuses with the VC500 USB cable and PowerDirector 12 package.
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